Frequently Asked Questions
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Each month your membership includes
- 3.5 hours of HandyPro time for monthly member, annual members receive 42 hours of prepaid HandyPro Time
- Unused minutes rollover to next month
- One skilled, fully-vetted handyman
- A personalized Handy Home Plan that includes ProCare
- Companion app to manage tasks and book visits
- 100% customer satisfaction guarantee
- Access to parts ordering
- Coordinated seasonal offers
- Real-time messaging on the app
- Cancel anytime, without penalty
Any additional HandyPro Time is billed to nearest minute at your discounted member rate of just $1.25 per minute ($75/hour), compared to the $99/hour rate for non-members. It’s one more way your membership keeps saving you money.
Handy Homes is currently serving all of Monmouth Country New Jersey:
We're planning to expand soon! Want us in your town? Email us at hello@handyhomes.com with your location.
Handy Homes is insured in New Jersey, and we hold $2 million in liability and full workers compensation coverage in each municipality or county as required by local regulations. We operate under NJ HIC# 13VH13115000
Open your Honey-Do list in the Handy Homes app, and click the + button to add the name of your task, a description, and add photos to help provide context for your HandyPro.
We welcome all homeowners in our service area. We hope you'll consider the great savings and value of our membership, but we also work with customers on an hourly basis, as well. Nearly all members save over $3,000 as a member. For more details please see our Pricing Page
Your HandyPro is skilled across many domains such as minor plumbing, handyman electrical, carpentry, drywall repair, painting, and general handywork around your home. If a new water or power source is needed, we’ll always refer you to a specialist for safety reasons.
When a job does require a specialist, we’ll connect you to a trusted specialist in our network and we can help with coordination, saving you valuable time, and providing peace of mind of a high quality specialist referral.
Here are some common tasks and services we provide every day.
Although we handle over 90% of member requests, there are some service that may require a specialist. Don’t worry, our Homeowner Success Team will make it a stress-free experience! We maintain, and regularly update, a panel of specialist partners who have proven to work to our high standard and to be reliable in terms of performance. The standard of our partner’s work is regularly assessed based on Handy Homes inspections and feedback from clients.
Here are some examples of when we refer specialists: Junk removal, bathroom remodel, adding new electrical outlets, roof repairs, large drywall project, or help finding a licensed contractor for larger jobs.
Handy Homes removes the burden of researching, finding, coordinating, and scheduling high quality vendors, so homeowners can spend more time enjoying their homes without the hassles. We maintain, and regularly update, a panel of specialist partners who have proven to work to our high standard and to provide exceptional service and quality.
- Regular visits enable the Handy Homes professional to become familiar with your home and its specific needs, allowing them to deliver personalized and efficient service.
- Discounted hourly rates ($75/hr vs $99/hr) so you can add as many Honey Dos and tasks as you need
- Access deep discounts on Exterior House Care services: Power Washing, Gutter Cleaning, Window Washing, and more.
- A personalized Handy Home Plan
- Regular visits from your primary HandyPro
- Continuous care and maintenance of your home investment by a professional.
- Avoiding the hassle of contacting and scheduling multiple different companies for various tasks. Our Homeowner Success Team will help coordinate any home projects we can’t handle directly.
Each HandyPro is rigorously evaluated for quality, service, and friendliness, which involves a background check and practical examination. We also provide ongoing training for all our pros. Our HandyPros have years of experience, value their work, and appreciate engaging with homeowners.
Handy Homes stands out from traditional home warranties by being a proactive homecare partner, not just a reactive solution. While home warranties typically offer coverage for major repairs or replacements after issues arise, we focus on keeping your home in top condition from the start. We don’t bind you with complex contracts or time constraints. Instead, we offer a wide variety of in-home services, from routine maintenance to small repairs, ensuring comprehensive and hassle-free home upkeep. Unlike home warranties, we’re involved in every aspect of home maintenance, big or small, providing quality workmanship and a more complete care experience for homeowners. A home warranty will never come out to repair your walls, hang art, assemble furniture, or maintain your generator.
Proactively maintaining your home is hard, Handy Homes makes it easy!
Your HandyPro will create a customized ProCare plan that is tailored to the needs of you and your home.
Our team automatically proactively manages and performs all of your home’s systems and appliances preventative maintenance. We manage it so you don’t have to. We keep a record of all your home care, repairs, and maintenance, which is easily accessible through your Handy Homes app.
Often, homeowners are unaware of necessary maintenance on their home’s appliances and systems, leading to potential safety hazards and costly repairs or replacements that could have been avoided. Most homeowners aren't vacuuming refrigerator coils, cleaning ceiling vents, kitchen hood vents, dryer vents, outdoor AC condensing units
With a Handy Homes membership, you can easily automate all your home's maintenance and upkeep tasks. We record all maintenance, repairs, and tasks in your home's profile for easy and quick reference anytime you need.
See Membership Services for some of the more common tasks and proactive maintenance broken out by season.
Yes, there is a "Give $100, Get $100" referral program. Members can receive a $100 credit for every new member they refer that signs up for a Handy Homes membership. The credit will be applied to their next invoice(s) from Handy Homes.
As often as you would like us to come visit, but at a minimum we visit monthly. Annual members get 42 hours per year to use flexibly over the course of the year. We prioritize your Honey-Dos (tasks you request of us can expect to see your primary HandyPro two times per month to work through any of your entered tasks, plus we will incorporate a comprehensive home maintenance plan tailored to the unique needs of your home.
For our pay by the hour customers, you can schedule service at your convenience. Hourly customers can easily upgrade to a membership to take advantage of our valuable member perks and discounted rates.
HandyPro Time is prepaid labor that's tracked to the minute in our mobile app, and can be used towards any of our home services. Our Annual members receive 42 hours of HandyPro Time upfront, and monthly members receive 3.5 hours each month as part of their monthly membership.
That's totally normal! Any unused minutes automatically roll over to the next month, so you will accumulate minutes to use later. And remember your minutes can be used for handyman services, preventive maintenance (ProCare Services), exterior house care (power washing, gutter and window cleaning).
All HandyPro Time balances reset to zero on the anniversary of your membership start date, which can be found under your profile on the Handy Homes mobile app.
As a member, you'll be invoiced monthly for any additional HandyPro Time used at a rate of $1.25 per minute ($75/hr). If a task or service you've requested takes more time than you have, you will be charged only for the extra minutes it takes to complete the project, after you have exhausted your current HandyPro Time balance.
Handyman Services - plumbing, electrical work, assembly, mounting, painting, getting to hard-to-reach places, most anything, just ask. Learn more Handyman Services
Exterior House Care: Power washing, house washing, window cleaning, gutter cleaning, and stain removal. Learn more about Exterior House Care
Preventive Care: We maintain over 30 home systems including dryer vent cleaning, HVAC maintenance, water heater flushing, and proactive home upkeep. Learn more about ProCare
Nope! One of the ways we save members is by having a small portion of your membership go towards technology, equipment, detergents, and other basic materials provided in our Exterior House Care services.
Our HandyPros come prepared with basic materials such as nails, standard caulk, tape, etc to cover standard home tasks. If your project requires other parts or materials, you have two options: 1) Our team can shop for your materials for a $10 shopping fee to cover the cost of time to research and do the shopping; or 2) you may purchase the items yourself. The shopping fee is a flat $10 per shopping visit, and there is no additional per item fee. For items over $100 we will get your approval and authorization before purchasing.
⭐ For parts and materials that you will be looking at or touching every day, such as new kitchen faucet, we recommend you pick out yourself. We are happy to assist with advice.
Because your home needs ongoing care—and you deserve a smarter way to manage it. Instead of juggling contractors or DIY projects, Handy Homes gives you a dedicated HandyPro and a companion mobile app to track tasks, chat with your team, and keep everything moving, so you can get more done and love your home.
Here’s why it works:
- Familiar face, better care – Your primary HandyPro gets to know your home and preferences.
- One call does it all – We handle over 90% of tasks so you skip the contractor shuffle.
- Consistent savings – Members pay just $75/hr, billed to the minute in the app.
- Everything in one place – Track tasks, request help, and communicate through the app.
- Year-round peace of mind – Preventive maintenance, Honey-Dos, and seasonal care included.
No pressure to decide today.
Start with a free, no-obligation Walk-Through.
👉 Sign up at hello.handyhomes.com and you can meet with your HandyPro and discuss your options. You will pay after your first service delivery.
You can cancel your membership at any time without penalty. For monthly members, just let our office know you wish to cancel and your membership will not renew the following month.
For annual memberships paid upfront, should you cancel, you will be refunded for any unused HandyPro Time multiplied times $75/hr or $1.25/minute. For example, an annual member receives 42 hours up front, and uses 20 hours, and requests to cancels. You will be refunded $1,650 which is simply the 22 hours of unused time multipled by $75 per hour (75 x 22 = $1,650).
We also back up workmanship with our quality service guarantee: if you’re not completely satisfied in the first 30 days of your membership and we can’t make it right, we’ll fully refund you.
Yes, you can transfer any remaining time on your membership to a new owner of your home, or you can take your membership to a new home if it’s within our service area. Unfortunately, we are unable to provide credit
ProCare is our preventative maintenance program that plays a key role in your new worry-free home lifestyle. ProCare visits are conveniently scheduled throughout the year around our typical monthly visits and are designed to catch small issues early, ensure your home systems are working as they should, and to keep your home operating at peak performance– saving you time, money, and hassle in the long run.
Set it and forget it, we have you covered.
We provide comprehensive coverage of your home's major systems. We
- Bath: Faucets, toilets, tubs/showers, sinks, drains, caulking, grout
- Kitchen: Refrigeration, kitchen hood filters, countertops
- Doors & Screens: interior doors, exterior doors, storm doors, garage doors, screen doors, window screens
- Mechanicals & HVAC: Hot water heaters, dryer ducts, furnace, air conditioning, ceiling vents, sump pumps, smoke/CO detectors, water softener
- Home Exterior: Hose bibs, generators, patio surfaces, outdoor furniture, garden hoses
- Electrical: Fixtures, switches, outlets, faceplates, lightbulbs
We help you get set up for spring 🌷
- Open exterior water supply to hose bibs
- Place garden hoses
- Power washing patios
- Clean outdoor furniture
- Place cushions & umbrellas
- Stow storm door
- Air Conditioning maintenance
We help prepare you for winter❄️
- Close exterior water supply
- Stow garden hoses
- Stow cushions & umbrellas
- Place storm door
- Stake out driveway for snow removal
- Fall furnace maintenance
Questions? Glad you asked
Starting a new subscription can feel like a commitment. Learn more about our membership, how it works, and why it’s totally worth it.
Simplify Your Home Upkeep
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Handy Homes is the all-in-one solution for all your home maintenance needs.
